Star Decorator

Cancellation & Refund Policy

How booking cancellations, date changes, committed costs, and eligible refunds are handled.

Requesting a cancellation

Contact us at +91 98439 83928 or stargaage@gmail.com as soon as possible. Include the booking name, event date, and venue.

Refund eligibility

Refunds are assessed from the agreed booking terms, the time remaining before the event, and costs already committed for materials, transport, labor, or third-party services. Non-recoverable committed costs may be deducted from any eligible refund.

Date changes

We will try to move a booking to a new date when our team and required items are available. Additional costs may apply if prices, venue, scope, or logistics change.

Processing

When a refund is approved, we will confirm the amount and payment method directly. Bank or payment-provider processing times may apply.